Account Deletion & DataRemoval Policy

Please read these terms carefully before using AAVORide services. We believe in transparency and mutual respect between our platform, drivers, and travelers.

1

How to Request Account Deletion

You can request deletion of your account using any of the following methods:

  • Inside the Mobile App: Go to Profile → Settings → Delete Account
  • Email us at: aavoride@gmail.com

When sending an email request, please include your registered mobile number and email address for verification purposes.

2

What Happens After You Request Deletion?

  • Your account will be deactivated immediately.
  • We will verify your identity to prevent unauthorized deletion.
  • Eligible personal data will be permanently deleted within 7 working days.
  • You will receive confirmation once the deletion process is completed.
3

What Data Will Be Deleted?

Upon successful processing of your request, the following data will be permanently removed:

  • Your full name and profile details.
  • Email address and mobile number.
  • Saved addresses.
  • Trip and booking history.
  • Driver verification documents (if applicable).
  • Uploaded profile photos.
  • Payment identifiers stored in our system.
4

What Data May Be Retained?

Some limited data may be retained where required for:

  • Legal and regulatory compliance.
  • Fraud prevention and dispute resolution.
  • Tax and financial record keeping.

This retained data will not be used for marketing purposes.

5

Data Deletion Timeline

  • Account Deactivation: Immediate.
  • Full Data Deletion: Within 7 working days.
  • Backup Removal (if applicable): Within 30 days.
6

Contact Us

If you have any questions regarding account deletion or data privacy, please contact us:

  • Email : aavoride@gmail.com
  • Website: https://aavoride.in

By using AAVORide, you acknowledge that you understand this Account Deletion Policy.